TERMS & CONDITIONS

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PRIVACY POLICY - GENERAL

The Miniroom site (miniroom.com) is owned and operated by Miniroom AB in Sweden. Miniroom AB will collect and store personal information when you contact us. This information will be held in a secure manner and will only be used for internal administration purposes and will not be passed to a third party without your consent. We may contact you in the future with offers, new products or updates but you can notify us to cancel this service and/or have your details removed from our systems. Credit and bank card details are only required to complete payment (through a secure and independent from Miniroom AB and are not kept. 

We collect and use personal information from customers, users or visitors of our site, including information or opinions which are capable of identifying visitors, such as the customer’s/visitor’s name, address, contact telephone numbers and email address (“Personal Information”). We do not wish to collect information about visitors which is sensitive information as defined under the Privacy Act (“Privacy Act”). We are committed to the protection of your Personal Information and we have developed this Privacy Policy in line with the European Privacy Principles (GDPR).

This Privacy Policy is important. It applies, in general terms, to the collection, storage, use and disclosure by us of your Personal Information, how you may access your Personal Information that we keep or complain about a suspected privacy breach. Access to our products, services or site is conditional on your approval of this Privacy Policy and you agree that your use of our products, services or site implies your consent to the terms of this Privacy Policy.

Changes to the privacy policy

If we decide to change this Privacy Policy, we will post those changes to this Privacy Policy, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of our products, services or site following any such amendment will be confirmation of your acceptance of the amendments.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Information Collected

We will collect Personal Information about you in a variety of ways, including through your use of our products, services, site, promotions or newsletters or your participation in competitions, promotions, events, surveys or questionnaires. Some of the Personal Information collected by us will track your use of our products, services or site. The Personal Information is collected by us to enhance your use of our products, services or site and to assist us in providing a better service.

We may collect Personal Information about you for our related bodies corporate and service providers and when you request information about products and services. We will only collect Personal Information that is necessary for one or more of our functions. We do not use or share Personal Information for any purpose other than for the purpose for which it was disclosed.

Where we collect Personal Information directly from you, we will take reasonable steps to notify you of certain matters in a collection notice. We will do this at or before the time of collection, or as soon as practicable afterwards. Collection notices provide more specific information than this Privacy Policy in relation to particular collections of personal information. The terms of this Privacy Policy are subject to any specific provisions contained in collection notices and in the terms and conditions of particular offers, products and services. We encourage you to read those provisions carefully.

Where we collect information about you from your authorised representative, we will take reasonable steps to make sure that you are made aware of the collection.

Use of personal information

We use your Personal Information for the purposes for which the information is collected.

We may provide your Personal Information to our related bodies corporate or service providers.We may also use your Personal Information to:

  • inform you about our site, goods, services, offers, competitions, promotions, events, surveys or questionnaires, or in order to provide the product or service you have requested, or other matters which we believe are of interest to you.
  • customise the advertising and content on our site and to contact you about specials deals.
  • share with authorised third party service providers who perform functions on our behalf, such as marketing and analysis organisations, financial and credit card institutions or payment gateway providers in order to process any payments (such as DIBS and Klarna), hosting companies, website developers, internet service providers, customer service providers and third party shopping agents (“Authorised Service Providers”).

In providing our products or services to you it may be necessary for us to forward your Personal Information to relevant overseas third party service providers. In particular, as at the date this Policy was most recently updated, your Personal Information may be disclosed to recipients in India and other countries from time to time. If you subsequently decide that you do not wish to receive information from them you may let us know by contacting info@miniroom.se. Prior to the disclosure of Personal Information to a person overseas, we will take such steps as reasonable in the circumstances to ensure that the overseas recipient treats your Personal Information securely and otherwise complies with the relevant European Privacy Principles in relation to the Personal Information (GDPR).

Storage of information

We will use our reasonable endeavours to protect and maintain the security of your Personal Information and to make our site as secure as possible against unauthorised access. Our officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information. .

If we determine that Personal Information is no longer needed for any purpose, we will take reasonable steps to destroy or permanently de-identify that Personal Information, unless we are required by law or a court or tribunal to retain the information.

Direct marketing and opt-out

Where we have your express or implied consent, or where we are otherwise permitted by law, we may use your personal information to send you information about the promotions, products or services we offer, as well as other information. We may send this information by mail, email, SMS, Mailchimp, newsletters and telephone.

Should you no longer wish to receive these communications from our customers club, you are entitled to unsubscribe at any time by contacting us in writing by email to info@miniroom.se, or by using the unsubscribe facility that we include in our commercial electronic messages (ie. email or SMS) to opt out of receiving those messages.

Disclaimer

We will not disclose your Personal Information to any third party (other than our affiliates and Authorised Service Providers) without your consent in writing, unless otherwise required by law, or unless such disclosure is reasonably necessary in our opinion to protect our rights or property or to avoid injury to any person.

We may introduce, link or refer you, to other businesses operated by third parties. You acknowledge that such businesses are not operated by us. Links to or from other sites or businesses do not constitute sponsorship, approval, endorsement of the content, policies, practices or services offered on those sites or businesses.

This Privacy Policy only addresses the use and disclosure of information we collect from you via our site. The use of your Personal Information by the aforementioned third parties is governed by the privacy policies of such parties and is not subject to our control. We are not responsible for the policies or practices of third parties. In the event of a merger, acquisition or sale of the whole or part of our business, we reserve the right to transfer your Personal Information as part of any such transaction. However, your Personal Information would remain subject to this Privacy Policy.

Access to information collected by us

We will use our reasonable endeavors to keep your Personal Information accurate, up-to-date and complete. You may obtain access to the Personal Information which we have collected about you, via our site, by contacting info@miniroom.se. or accessing your account details on our site.

We will use our reasonable endeavors to provide a complete list of your Personal Information within 21 days of receipt of your enquiry. We reserve the right to charge a reasonable fee for this service to meet our reasonable costs in providing you with details of the information we hold about you.

Consent

You acknowledge and agree that we, our affiliates and Authorised Service Providers and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your Personal Information in the manner set out in this Privacy Policy and in accordance with the Privacy Act.

Contact

In case you have any queries concerning our privacy policy matters or the way we have handled your Personal Information, please do not hesitate to contact us at info@miniroom.se. We will endeavor to provide an initial response to your query or complaint within 10 business days and investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by us.

NOT PICKED UP PACKAGES

Remember that your package will be sent to you and that you need to receive and accept the package on the day you are notified. If you do not accept the shipment, the package will be returned to miniroom.se. For all packages are not accepted by the receiver, we reserve the right to charge the customer the cost of return shipping, handling fee and expedition fee. Handling fee is currently SEK 500 in Europe.

REFUND POLICY - RETURNS

Of course we want you to be delighted with your purchase from miniroom.se, but we know that sometimes when buying online you just can't tell whether you've made the perfect purchase until you see it in the flesh... So it's fine to change your mind.

Before posting anything back to us, let us know what you're returning, then make sure you post your item back to us within 21 days of receiving it (10 days for sale items). We cannot accept returns on custom products, including fabric (as it is cut to size), wallpapers and personalised products.

Please be sure to take care of our products while they are in your care, as we are not able to refund or exchange anything that is not in pristine condition, in its original packaging, and ready to be resold. We do not have spare packaging available to repack products, if you are returning something without ALL of it's packaging you must let us know before posting it back. We reserve the right to refuse unsellable returns, or deduct up to 50% from your refund/exchange for any products / packaging that are not in perfect condition so that they may be sold as seconds.

Original and return postage is non-refundable.

REFUND POLICY - FAULTY/DAMAGED ITEMS

We try to check all items prior to dispatch, but should an item arrive faulty or damaged, please let us know immediately (within 24 hours of receipt), and we will work out the best way to rectify it. Please send a photograph of the damage as soon as possible to info@miniroom.se. You must agree the return shipping cost with us before returning.

REFUND POLICY -  ADDRESS FOR RETURNS

Miniroom AB, Kranbyggargatan 3, SE-72134 Västerås, Sweden

You can return your order to the address above on your own or call us on +46214484600 or email us info@miniroom.se for a return label - valid from all European countries (500SEK / 50EUR). We will let you know when we have receivd your return and re-fund once we have receievd your shipment.

REFUND POLICY - LOST PARCELS

If your parcel doesn't arrive within 10 weekdays please let us know. Unfortunately if we haven't been notified within this time period we may be unable to resend the goods or issue a refund.

TERMS OF SERVICE - OVERVIEW

This website is operated by miniroom.se. Throughout the site, the terms “we”, “us” and “our” refer to miniroom.se. Miniroom.se offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

TERMS OF SERVICE - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

TERMS OF SERVICE - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

TERMS OF SERVICE -  ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

TERMS OF SERVICE - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

TERMS OF SERVICE - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

TERMS OF SERVICE - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

TERMS OF SERVICE - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

TERMS OF SERVICE - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

TERMS OF SERVICE - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

TERMS OF SERVICE - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall miniroom.se, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

TERMS OF SERVICE - INDEMNIFICATION

You agree to indemnify, defend and hold harmless miniroom.se and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

TERMS OF SERVICE - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMS OF SERVICE - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

TERMS OF SERVICE - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).  Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

TERMS OF SERVICE - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Swedish laws.

TERMS OF SERVICE - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

DISPUTE RESOLUTION

In case of dispute, we follow the law on alternative dispute resolution in consumer conditions: the EU's common dispute resolution page.
Any disputes will be held in Sweden and Västmanland District Court.

CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at info@miniroom.se.

 

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